Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Sydney Time (AEDT).
Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.woodvera.live/au. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
By joining The Castlery Club, you are subject to Castlery’s Terms of Use and Castlery’s Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for The Castlery Club:
Eligibility. Customers will be required to create a Castlery account to be eligible for The Castlery Club. Customers with existing Castlery accounts will be eligible for The Castlery Club by default. Only one account may be associated with a single email address.
Credits. Credits will be added into the customer account after a qualifying action is done, unless explicitly specified. Credits are valid for customers of www.woodvera.live/au. All issued credits are non-transferable and will expire after 1 year of inactivity on the Castlery website unless stated. If credits are not redeemed within this period, the credits will expire. Customers with qualifying credits can redeem them for vouchers in the following conversions:
Vouchers. Vouchers can be redeemed using credits earned by the customer through qualifying methods. Vouchers are unique and tied to your account when you redeem them. Vouchers are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Vouchers are valid for customers of www.woodvera.live/au. Vouchers are valid for 30 days from date of issue unless stated. Vouchers cannot be combined with other promotions or promotional codes unless stated. Vouchers cannot be used on Limited Edition Collection products. Vouchers are non-transferable and non-exchangeable for cash or credits. Vouchers cannot be used retrospectively on past orders. Castlery reserves the right to verify the validity of the vouchers and may at its sole discretion cancel orders or refuse to fulfil orders where the voucher has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
For full Store Credits Programme T&C, please refer here.
The Birthday Reward will be issued on the first of every month via email. To be eligible, The Castlery Club members must have made at least one purchase before and add their birthday to their profile at least seven days before their birthday month begins. Eligible members will receive a Birthday Reward that can be used once during their birthday month. The Birthday Reward is unique and tied to your account. The Birthday Reward is only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. The Birthday Reward is valid for customers of www.woodvera.live/au. The Birthday Reward is valid for 30 days from date of issue unless stated. The Birthday Reward cannot be combined with other promotions or promotional codes unless stated. The Birthday Reward cannot be used on Limited Edition Collection products. The Birthday Reward cannot be used on Customisation Service. The Birthday Reward is non-transferable and non-exchangeable for cash or credits. The Birthday Reward cannot be used retrospectively on past orders. Castlery reserves the right to verify the validity of the vouchers and may at its sole discretion cancel orders or refuse to fulfil orders where the voucher has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
Spend and Be Rewarded (“Promotion”) is applicable on all eligible purchases with a minimum spend of $2,000 from Jun 2 2025 at 00:00 (AEDT). Eligible customers will receive the 150 credits in their Castlery accounts after the eligible order has been delivered and return window is closed. The Promotion is applicable to orders with a min. spend of $2,000 at a single check out on Castlery products, where the minimum purchase amount is reached (“Spend Amount”). The "Spend Amount" does not include shipping charges. Promotion can be used in conjunction with any other discount codes or credit vouchers. Promotion cannot be applied retrospectively on past orders. In the event, you change or cancel any order during or after using the Promotion, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases will be subjected to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Updated as of Oct 23, 2023
After placing a published review on www.woodvera.live/au, 30 credits (text review) or 75 credits (image review) will be added into your Castlery account (www.woodvera.live/au/rewards). The issued credits are non-transferable and will expire after 1 year of inactivity on the Castlery website unless stated.
Credits can be redeemed for vouchers as outlined in the “Credits” section above. Redeemed vouchers cannot be used in conjunction with any other promotions or promotional codes unless stated. Redeemed vouchers are single use only and must be used in a single checkout process. Vouchers are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Castlery reserves the right to verify the validity of the vouchers and may at its sole discretion cancel orders or refuse to fulfil orders where the voucher has been used by a non-qualifying member. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.
Corporate partner discount (“Promotion”) is available for online purchases for a calendar year from creation of promo code. The 15% off full priced items offer (“Offer”) will be applied when the unique promo code is keyed in at a single check out. Corporate email must be used upon time of purchase to be eligible for the above promotion. Promotion cannot be used in conjunction with any other storewide sales, discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
Employee Purchase Programme (“Promotion”) is available for purchases made at woodvera.live/au and at any of Castlery's physical retail stores in Australia for a calendar year from creation of promotion. The 10% off and 15% off $2,000 of full priced items offer (“Offer”) will be applied when the unique promo code is keyed in at a single check out. Corporate email must be used upon time of purchase to be eligible for the above promotion. Promotion cannot be used in conjunction with any other storewide sales, discount codes or credit vouchers. Promotion is not applicable to past purchases. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
As a participant of Castlery’s Refer-a-Friend Program (a “Referrer”), you are subject to Castlery’s Terms of Use and Castlery’s Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for Castlery’s Refer-a-Friend program:
Qualified Referral.A Qualified Referral is defined as a purchase made at www.woodvera.live by a person (a "Referred Customer") who
You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. The Referral Reward for the Referred Customer can only be used once, on their first order above AUD$1000. For full referral Terms and Conditions, please refer here.
Customer Feedback Giveaway (“Giveaway”) takes place from the first calendar day to the last calendar day of every quarter. (“Giveaway Period”). The Giveaway is hosted by Castlery, and requires each Participant to complete a survey (“Entry”).
Limit to one entry per person. Multiple entries will be disqualified. Entries must be submitted by the contestant. Multiple participants are not permitted to share the same email address.
One (1) winner will be chosen from all valid survey entries. This Giveaway is open to all customers who submit a valid survey entry. The following individuals are not eligible to participate in the Giveaway: 1) Employees of Castlery (temporary and permanent) and members of their immediate family; 2) Permanent employees of any vendors that are directly involved in organising or conducting the Giveaway. Final decision of Winners will be made at the sole discretion of Castlery. The winner will be contacted via email at the end of the giveaway period.
The Welcome Voucher (“Promotion”) will be issued upon successful subscription to the Castlery Mailing List from May 13, 2025 at 00:00 (AEST). The $50 off $1,000 voucher is applicable for use on a single check out, where the minimum spend is reached (“Spend Amount”). The voucher (“Offer”) can only be used once per unique customer, applicable on first orders only. The "Spend Amount" does not include shipping charges. Promotion cannot be used in conjunction with any other discount codes or credit vouchers. Promotion is not applicable to past purchases and Customisation Service. In the event, you change or cancel any order during or after the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. The Promotion is non-transferable and non-exchangeable for cash or credits. The Promotion does not apply to items out of stock at the time of purchase. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions for Clearance items apply, please refer to Final Markdowns terms and conditions.
The winner will receive a $200 Castlery gift voucher (“Prize”) if he/she participated in the survey; or a $300 Castlery gift voucher if he/she attended an interview after completing the survey.
By participating in this Giveaway, Participants are consenting to Castlery’s usage of personal data in connection with the giveaway and release Castlery, from and against any and all liability or claims for any and all legal claims, injury, loss, illness, litigation or damages arising out of their participation in the Giveaway and acceptance of the Prize. The Winner must present adequate proofs of identity that tally with submitted entry details before being eligible to redeem the Prize. Castlery reserves the right to verify the validity of the giveaway entries and may at its sole discretion disqualify where the submission is done by a non-qualifying member.
The Prize is non-transferable and non-exchangeable for cash or credits. The Prize can be used in conjunction with ongoing storewide promotions and cannot be used in conjunction with other voucher codes. Limited to one-time use only. The Prize has no minimum spend, if applied to a basket size that is below the Prize value, no refund will be given for amount unutilized. No cancellation of order is allowed with usage of the voucher code. Voucher is valid for 4 months from date of issue. The voucher is non-transferable and non-exchangeable for cash or credits. Any attempt to resell or auction all or any part of this prize will result in immediate cancellation of the voucher. The voucher cannot be used retrospectively on past orders. The prize voucher is not applicable to shipping costs. The prize voucher is not applicable to extended warranty costs. Castlery reserves the right to cancel or amend the giveaway and these terms and conditions without notice.
Dining Room Add-on Bundles (“the Promotion”) is available for purchases made from 28 Sep 2026 at 00:00 (AEST) (“Promotion Period”). A 3% discount will be applied automatically at checkout. The Promotion applies when one dining table, together with a dining chair, has been added to the cart. The Promotion may be used in conjunction with any other discount codes or credit vouchers. In the event that you change or cancel any order, Castlery reserves the right to recover or amend the whole or any part of the discount applied under this Promotion. The Promotion does not apply to items that are out of stock at the time of purchase. The Promotion is non-transferable and non-exchangeable for cash or credits. Castlery reserves the right to withdraw or extend the Promotion at any time during the Promotion Period at its sole discretion. Castlery reserves the right to verify the validity of the Promotion and may, at its sole discretion, cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying customer. All purchases made during the Promotion Period will be subject to Castlery’s standard Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions apply to Clearance items. Please refer to the Final Markdowns Terms and Conditions.
Bedroom Add-on Bundles (“the Promotion”) is available for purchases made from Aug 21, 2026 at 00:00 (AEST) (“Promotion Period”). A 3% discount will be applied automatically at checkout. The Promotion applies to products on https://www.woodvera.live/au/sale/bedroom-add-on-bundle. The Promotion applies when any two (2) of the following three (3) product categories are added to the same cart: bedframe, mattress, or bedding, provided that the lower-priced item has a minimum spend of $99. The Promotion may be used in conjunction with any other discount codes or credit vouchers. In the event that you change or cancel any order, Castlery reserves the right to recover or amend the whole or any part of the discount applied under this Promotion. The Promotion does not apply to items that are out of stock at the time of purchase. The Promotion is non-transferable and non-exchangeable for cash or credits. Castlery reserves the right to withdraw or extend the Promotion at any time during the Promotion Period at its sole discretion. Castlery reserves the right to verify the validity of the Promotion and may, at its sole discretion, cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying customer. All purchases made during the Promotion Period will be subject to Castlery’s standard Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions. Additional terms and conditions apply to Clearance items. Please refer to the Final Markdowns Terms and Conditions.
No purchase or payment is needed to enter or win. A purchase will not improve your chances of winning. Your Cart On Us (“Giveaway”) starts on October 21, 2026 at 00:00 (AEST) and closes on October 26, 2026 at 23:59 (AEST) (“Giveaway Period”). The Giveaway is hosted by Castlery and requires each Participant to add at least one item to their shopping cart using a valid Castlery account during the Giveaway Period (“Entry”). Participants must also complete all steps detailed on Castlery Australia's official Instagram Giveaway post within the Giveaway Period to be eligible. Adding an item to the cart alone does not constitute a valid entry. Entries are limited to one (1) per person. Multiple entries will be disqualified. Entries must be submitted by the Participant, and multiple Participants are not permitted to share the same email address. Participants who use multiple accounts or email addresses to submit additional entries will also be disqualified. One (1) winner will be chosen at random from all valid entries. This Giveaway is open to Australian residents aged 18 and above who meet all participation requirements. Customers who cancel any orders originally placed before October 21, 2026, during the Giveaway Period (October 21–26, 2026) will not be eligible to participate, regardless of whether the cancelled items are subsequently added back to their cart. Castlery reserves the right to review order and cancellation records to verify eligibility. The following individuals are also not eligible to participate in the Giveaway: 1) Employees of Castlery (temporary and permanent) and members of their immediate family; 2) Permanent employees of any vendors directly involved in organising or conducting the Giveaway. Final decisions regarding eligibility and winner selection will be made at the sole discretion of Castlery, subject to applicable laws. The winner will be announced on Castlery Australia's official Instagram account and contacted via email by October 26, 2026. There will be one (1) winner who will receive an A$2,000 Castlery gift voucher (“Prize”). The Prize is strictly limited to A$2,000, regardless of the total value of items in the Winner's cart. Any amount exceeding A$2,000, including applicable delivery or additional service charges, must be paid by the Winner. If the total purchase amount is less than A$2,000, any unused voucher balance will be forfeited and cannot be carried forward, refunded or used for subsequent purchases. The voucher is valid for a single transaction only. By participating in this Giveaway, Participants consent to Castlery's collection, use and disclosure of their personal data for purposes related to administering the Giveaway, verifying eligibility, contacting the Winner and fulfilling the Prize, in accordance with Castlery's Privacy Policy and applicable data protection laws. To the extent permitted by law, Participants release Castlery from liability for claims, injury, loss or damages arising from their participation in the Giveaway or acceptance and use of the Prize, except where such liability cannot lawfully be excluded. The Winner must present adequate proof of identity matching their submitted entry details before being eligible to redeem the Prize. If the Winner is uncontactable or fails to respond within three (3) business days of notification, the Prize may be forfeited and an alternative winner selected. Castlery reserves the right to verify the validity of Giveaway entries and may, at its sole discretion, disqualify Participants who do not meet the eligibility requirements, submit false information or attempt to manipulate the Giveaway. The Prize cannot be redeemed for cash or credits. Exchange, refund or transfer of the Prize will not be allowed. Any attempt to resell or auction all or any part of the Prize will result in its immediate cancellation. Castlery reserves the right to substitute the Prize (or portion thereof) for an alternative prize of comparable or greater value at its sole discretion. Castlery also reserves the right to cancel or amend the Giveaway and these Terms and Conditions where reasonably necessary, subject to applicable laws. Castlery is not responsible for lost or misdelivered prizes due to the Participant's inaccurate or improper address information. Castlery is also not responsible for lost, stolen or damaged prizes once received and in the possession of the Winner, except where liability cannot lawfully be excluded. All Prize details are at Castlery's sole discretion, subject to these Terms and Conditions and applicable laws.
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